FAQ's
Frequently Asked Questions (FAQs)
Have questions about roofing? Find answers to the most common inquiries about inspections, repairs, installations, and mitigation. Our experts provide clear, helpful information to guide you in making the best decisions for your roof.
ROOF REPLACEMENT FREQUENT QUESTIONS
We schedule inspections within the same week you contact us. Reach out, and we’ll set it up for a date that works best for you.
The age of the roof, materials, weather exposure, and any specific damage are all considered. Extension of damages and they impact are also evaluated to determine the best long-term solution.
Replacements and repairs are completed on the same day. If there are any issues that cause a delay, you will be notified as soon as possible.
Yes, we offer a three-year craftsmanship guarantee; during your consultation, we will provide you with detailed information regarding the coverage and terms of this guarantee. As for the materials used, we operate under the manufacturers’ warranties, which may vary depending on the specific materials selected for your roofing project.
The roofing process typically includes an initial consultation, thorough inspection, material selection, project scheduling, preparation and protection of your property, the actual installation, and a final inspection to ensure everything meets our high standards. We will keep you informed and involved at every step to ensure your complete satisfaction.
Protecting your property is a top priority for us. We take various precautions, including covering landscaping, using protective tarps, ensuring that debris is promptly removed, and deploying safety measures to safeguard your home during the roofing process. Our experienced team is trained to minimize any potential disruption to your property.
Certainly! We invite you to explore our portfolio, which showcases a selection of completed roofing projects. You can view it here: (Insert link of the company cam widget section within the website).
BILLING FREQUENT QUESTIONS
Yes, we offer complimentary estimates for all roofing projects. Our team will conduct a thorough assessment of your roof and discuss your specific needs to provide you with an accurate estimate without any obligation.
In many cases, homeowner’s insurance does cover roof repairs or replacements, particularly if damage is caused by unforeseen events such as storms or accidents. We recommend reviewing your policy and consulting with your insurance provider to understand your coverage.
The cost of roof repair or replacement can vary significantly based on factors such as the size of your roof, the materials chosen, complexity and the extent of the damage. Get in touch with us for a customized quote tailored to your needs and budget.
Your deductible is the amount you are responsible for paying out of pocket before your insurance coverage kicks in. It’s important to communicate with your insurance adjuster to understand how your deductible will affect the overall costs of your roofing project.
Upon receiving funds from your insurance company, your duty is to provide those funds to the contractor to cover the costs associated with your roofing project, including any remaining balance based on our prior discussions.
While we strive to provide accurate estimates, unforeseen issues can occasionally arise during the project that may lead to additional charges. We communicate openly with you about any potential changes and will ensure you are informed every step of the way.
We understand that roofing projects can be a significant investment. Therefore, we offer flexible payment options, and our team will work with you to find a payment plan that suits your financial situation.
If unexpected issues arise, we’ll notify you immediately, explain the work needed, and provide a fair estimate for approval before proceeding. There are no hidden fees—We aim for transparent billing and clear communication throughout the process.
